Last updated: December 2025

Products, Food Safety & Freshness
We do not guarantee quality or freshness beyond the day of pickup or delivery. All treats are intended for same day consumption and suggested storage methods are recommended not guaranteed to extend shelf-life. Please follow all recommended storage instructions (e.g., refrigeration for dipped strawberries, cheesecakes) to ensure product safety. Because each treat is made by hand, slight variations in size, color, or decoration may occur. Product photos on our website and social media are for illustration only and may differ slightly from the final product due to natural variations in fruit, toppings, and seasonal availability.

Storage & Handling
Our treats are made fresh daily and are best enjoyed the same day they are received for maximum freshness and flavor. Chocolate-dipped strawberries and cheesecake bites should be kept refrigerated if not eaten immediately. Caramel apples should be stored in a cool, dry area away from direct sunlight if not eaten immediately. Apples dipped in both caramel and chocolate can be stored in the fridge to prolong shelf-life however it is not guaranteed. Any refrigerated apples should thaw for 3 hours minimum to get back to room temperature otherwise the caramel will become hard when cold. All other non-perishable dipped treats can be stored in a cool, dry area away from direct sunlight if not eaten right away.

Do not leave treats in warm or sunny environments, as chocolate and caramel can melt and fruit can spoil. Do not freeze your treats, as freezing and thawing can affect texture and flavor.

Once an order has been picked up or delivered, Dipped is not responsible for any product damage, melting, or quality loss caused by improper handling, storage, or temperature exposure.

Store Pickup & In-Store Purchases
Pickup windows and policies may vary by location and season. Please inspect items at pickup; due to food safety rules, once products are handed off, returns are generally not permitted.

Changes to These Terms
We reserve the right to modify these Pick Up Policies at any time with or without notice.

Contact Us
Dipped, LLC
Email: info@dipped.shop

Our team reviews and responds to emails Monday–Thursday during business hours.