Privacy Policy

Last updated: December 2025

Dipped, LLC (“Dipped,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website dipped.shop, make a purchase, or interact with us.

By using our website, you agree to the terms of this Privacy Policy.

Information We Collect
We may collect personal information that you voluntarily provide to us, including:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Order and purchase details


When you place an order, payment information is collected and processed by our third-party payment processor. Dipped does not store or have access to your full payment details

We may also automatically collect limited information such as:

  • IP address
  • Browser type
  • Device information
  • Pages visited on our website


This data helps us improve website functionality and customer experience.

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Communicate with you about your order or inquiries
  • Provide customer support
  • Arrange shipping and delivery
  • Improve our website and services
  • Send marketing or promotional communications (if you opt in)


Payments
Payments are processed securely through Square. Dipped does not store or have access to your full payment information. Square may collect, use, and process your personal information in accordance with its own Privacy Policy.

You can review Square’s Privacy Policy here:
https://squareup.com/legal/privacy

In addition, our online store is hosted and powered by Shopify, which may also collect and store certain personal data (such as your IP address, device information, cookies, purchase history, and browser data) to operate the website and enhance your shopping experience. Shopify manages this information in accordance with their own Privacy Policy.

You can review Shopify’s Privacy Policy here:
https://www.shopify.com/legal/privacy

Sharing Your Information
We do not sell your personal information.

We may share your information with trusted third parties only as necessary to operate our business, including:

  • Payment processors (such as Square)
  • Shipping and delivery carriers
  • Website hosting or analytics providers


These third parties are permitted to use your information only to perform services on our behalf.

Cookies & Tracking Technologies
Our website may use cookies or similar technologies to enhance user experience, analyze site traffic, and improve functionality. You can choose to disable cookies through your browser settings, though some features of the site may not function properly.

California Privacy Rights
If you are a California resident, you have the right to:

  • Request access to the personal information we collect about you
  • Request deletion of your personal information
  • Opt out of the sale of personal information (note: we do not sell personal data)

To exercise these rights, please contact us using the information below.

Data Security
We take reasonable administrative and technical measures to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us
Dipped, LLC
Email: info@dipped.shop

Our team reviews and responds to emails Monday–Thursday during business hours.